Terms & Conditions
Product Selection: When you have found a product that you wish to consider, just click on the product image to add it to your basket. The quantity of products that you have selected will be displayed on the screen showing your basket. Should you wish to amend your selection, click into your basket to review your selection. You may change quantities and remove products up to this point. To finish the transaction, click on the CHECKOUT button to continue to credit card payment or PayPal button to check out with PayPal.
If purchasing with a credit card you will need to register your personal details. If you choose to fast checkout using PayPal, you do not have to register your details.
If paying with a credit card, you must then specify a delivery address and billing address. The billing address must match the registered address of your credit/debit card.
You will receive confirmation of your order via email once the order payment has been processed. It will detail your order quantity, description and total order value. If you need to make amendments or cancellations you are free to do so at this point. Please email us via the contact form or at firstname.lastname@example.org.
You will receive a second email telling you when the order has been dispatched. You are unable to make changes or cancellations to the order once the order has been dispatched.
If an item you have requested is temporarily out of stock it will not be included in your order and you will not be charged for it.
Delivery: There is a fixed postage charge of £2.95 for standard post and packing for all UK orders. Standard delivery will be either second class Royal Mail or by courier depending on the size of the order.
We aim to dispatch all items the same day for orders received by 3pm otherwise they will be sent the next working day after your order, customers should allow up to 7 days for purchases to arrive. Please note that delivery estimates are not guaranteed. You will be notified by email once your goods have been dispatched. Please note that some items will require a signature on delivery.
VAT: All purchases (except books, which are VAT exempt) within the UK are subject to a VAT charge rated at 20%. The prices shown on the site are inclusive of VAT.
Product Description: All prices are quoted in pounds sterling and are inclusive of UK Value Added Tax. If the price quoted on the website is incorrect and the true cost is higher than the quoted price we will either inform you of the true cost and await your confirmation of your order at the higher price or inform you that we cannot accept your order and let you know the reasons for such cancellation.
We have made every effort to reproduce colours as accurately as possible. Some ‘in-situ’ shots may have used photographic techniques to deliberately age or de-saturate the colours so please be aware that the actual colours you see on the screen may differ to those of your ordered products (also colour will vary from monitor to monitor.)
All payments are processed by PayPal through an industry compliant secure server which utilises a 128-bit SSL security system. This system encrypts your credit card and personal details to ensure that they should not be read by anyone else when transmitted over the Internet. The padlock icon at the bottom of your browser window indicates that this area of the site is secure.
Cancellation: If you wish to cancel an order before the goods have been dispatched please email us through the contact form or log into your account and cancel from there. If the goods have already been dispatched you will need to follow the instructions in our Returns section.
Returns: If you are not satisfied with your purchase, for any reason, you may return any item within 30 days of dispatch for a replacement or full refund. Simply return the item in its original condition to arrive with us within 30 days of the invoice date.
We’ll also pay the return shipping costs if the return is a result of our error (for example, if you received an incorrect item) or if the item arrives damaged or is defective in any way. All items should be returned to the address below:
Inspire Gifts & Gallery, 28 New Street, Lancaster LA1 1EG
It is advisable to obtain proof of postage when returning an item to us.
Refunds: In order to qualify for a refund (unless the product is defective) the item must be in a re-saleable condition and be in it’s original packaging with any tags or labels still attached.
You should expect to receive your refund within a maximum of four weeks of giving your package to the return shipper. In most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
Please note, if the item is not in a re-saleable condition, Inspire Gifts and Gallery are not obliged to offer a refund.
Returns Procedure: If you need to return an item, please email us at email@example.com or via the CONTACT form on the site, detailing the item you wish to return and reasons why. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
If you are unsure about the procedure above then please feel free to contact us directly on 01524 846097.
Limitation of Liability: Inspire Gifts and Gallery Limited will be responsible for any losses suffered by you if the losses suffered were reasonably foreseeable by either party when the contract for sale was formed. We will not be liable for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable by either party when the contract for sale is formed.
Nothing in this Agreement shall limit Inspire Gifts and Gallery’s liability for death or personal injury caused by our negligence or breach of duty.
Governance: These terms and conditions are governed by English law, you agree to submit to the non-exclusive jurisdiction of the English courts in relation to any disputes arising under or in connection with these terms and conditions or the contract between us.
Information Collected: Inspire Gifts and Gallery collects personal information from users when any goods are purchased via this web site.
Any information we collect about you will only be used lawfully in accordance with the Data Protection Act 1998. At no time will Inspire Gifts and Gallery pass information onto third parties. When you register you will be given the option of being placed on a mailing list to receive further information about new product and promotions from Inspire Gifts and Gallery Limited.
Disclosures: Inspire Gifts and Gallery will not disclose any information about you to any third parties unless it is requested by the police or any regulatory or government authority, it is required to do so by law or it is requested to do so by a third party during the course of an action for the infringement of their rights which Inspire Gifts and Gallery reasonably believes to arise from your use of this site.
Responsibility of User: Internet users should be aware that when they disclose personal information on any public bulletin board or chat areas of any web site used as a result of use of this web site that information can be collected and used by anyone who views the web site or sites and may result in unsolicited messages from other participants or other parties. Inspire Gifts and Gallery is not responsible for any such messages.
Registered Address: Inspire Gifts and Gallery Limited, St Mary’s Gate, Priory Close, Lancaster, United Kingdom LA1 1XB
VAT No. GB 281 8951 65 | Company Reg. 11002339